Moderator Rachana Bhide (left) led a conversation with David Cooperrider, Case Western Reserve University; Julie Reiter, Clarke; and Bob Stiller, founder of Keurig Green Mountain and the author of ...

Change management has a negative reputation — it’s often seen as synonymous with a reorganization, downsizing, restructuring, merger, and more. However, the biggest problem with change management is ...

Ed. Note-I am on Spring Break this week. The Two Tough Cookies graciously agreed to once again provide a week of guest posts. So, you have done your cultural assessment, you have identified gaps that ...

There is a helpful process called Appreciative Inquiry, often referred to as AI, that can set you on the path to asking unconditional, positive questions, and determining transformative answers. The ...