The PC maker is pledging to make the changes after a meeting with review outlet Gamers Nexus, which has been documenting the the warranty and repair service problems at Asus. (Photo by Sebastian ...

Asus has pledged to improve its warranty RMA process after being taken to task for what could only be described as extortion. A series of reports, including an investigation by Gamers Nexus, showed ...

About a month ago, Gamers Nexus outed Asus for some pretty egregious problems with its customer service, and now the company is promising a bunch of fixes and improvements to its warranty system.

Put more trust in nobility of character than in an oath, so a very old saying goes. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. After damning ...

ASUS today announced that ProArt Display PA and PQ series monitors purchased and registered in Europe, Middle East or Africa (EMEA) regions are now backed by a comprehensive five-year warranty. ProArt ...

When the Asus Eee PC first hit the market, enthusiasts expressed frustration with a small yellow sticker on the bottom of the device which informed owners that their warranties would be void if they ...

We're big fans of the ASUS ROG Ally around here. It's not only one of the best-performing gaming handhelds in existence currently, but it's also one of only a very select few (including the Ayaneo KUN ...