Members of the UCSC community and others who call the published non-emergency lines of the UC Santa Cruz Police Department will now be assisted by an automated attendant that will quickly get the ...

6 Ways to Automate Key Elements of a Call Center Workflow Your email has been sent Small improvements to your call center workflow can lead to big wins. Learn how to ...

In addition to maintaining communication with tenants, managing leases, and coordinating maintenance, Property Managers also ...

Getting calls from telemarketers can be annoying in itself, but being called by an automated system can be even more irritating. To try and cut down on the number of nuisance calls being made across ...

Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of all sizes. The ...

The Chicago medical center has figured out how to get 80% of patients to answer automated calls after discharge, and uses the data to improve care, processes, and issues related to COVID-19. How is ...