As AI transforms our society, Americans are facing devastating levels of loneliness, anxiety, and disconnection.

Tesla's Optimus is pitched as an all-purpose humanoid robot that can do the heavy lifting on factory floors and free us from ...

If we approach AI with curiosity, humility and cultural awareness, we can use it to become more reflective, more empathic and ...

A college education that prioritizes emotional intelligence, empathy and human connection is critical to preparing leaders of ...

AI can follow rules, but it cannot understand real-world moral complexity. Many decisions in life are not simply “right” or ...

How can the holidays be the “happiest time of the year” when we are so different? With all the pressure to have a “perfect holiday,” our differing opinions, conflicting priorities, and contrasting ...

AI-powered hyper-personalization enables businesses to anticipate customer needs and deliver meaningful, human-centered experiences at scale. Combining data-driven insights with empathy ensures that ...

Nearly every company I work with is focused on using AI to drive productivity and efficiency. They are starting to see real gains, and that’s leading to excitement about AI’s future potential. However ...

We’re witnessing a technological sea change. Artificial intelligence has moved from research labs into everyday workflows, shaping how we communicate, create, and connect. It’s writing our emails, ...

Discover how to use AI and customer data ethically to strengthen trust, loyalty and long-term business growth. Learn practical ways to scale personalization and connection without sacrificing your ...

In our complex business world, we often overlook the simplest, most powerful tools at our disposal. I’ve spent years studying customer service and business relationships, and I’ve discovered something ...