At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today announced that TridentCare, the nation's largest ...

Logik.ai’s technology will accelerate ServiceNow’s CRM footprint and momentum in Sales and Order Management SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business ...

AI-powered CRM orchestrates work across departments for fast, seamless experiences across the entire customer lifecycle to drive productivity and fuel growth New AI agents for CRM make true ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

ServiceNow’s recent acquisitions of Moveworks, Armis, and Veza are boosting the company’s conversational AI, AI security, and ...

ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill McDermott’s Knowledge user conference keynote this year as he declared that ...

Xactly, a provider of intelligent revenue solutions, has partnered with ServiceNow to deliver the Dispute Management AI Agent, he first of a fleet of agents to be powered by the Xactly and ServiceNow ...

Tue, March 24, 2026 at 3:15 PM UTC The selloff isn't coming from bad earnings. Both companies reported strong results recently. The anxiety is more existential: investors are asking whether AI agents ...

Salesforce CRM and ServiceNow NOW are two of the most important enterprise cloud software companies, helping large organizations modernize operations, automate workflows and manage critical business ...