Fifteen years later, Maryland Sen. Cheryl Kagan said she still thinks of her friend Carl Henn, struck by lightning during a fierce storm that swept through Rockville and whose friends got busy signals ...

An analysis of 311 data in Austin reveals trash, code and alarms are the top reasons for complaints.

CHARLOTTE — The phone was ringing off the hook inside the Charlotte-Mecklenburg 311 Center last weekend and the operators handled it with ease. The city of Charlotte says 311 operators are preparing ...

SAVANNAH, Ga. (WTOC) - National 311 Day on March 11. The service allows residents to report non-emergency issues, request city services, and get information about city programs. In 2025, Savannah’s ...