Retailers who notice a significant discrepancy between gross sales and available revenue can often trace the issue to one specific challenge: chargebacks. Customer disputes represent a growing threat ...

Did you know that the typical business will only hear from around 4 percent of their unsatisfied customers? That leaves the remaining 96 percent with the potential to file a chargeback against a ...

Chargebacks were originally designed to protect consumers. Today, it’s ironic that merchants often need protection against this very system put in place to protect consumers. A chargeback is the ...