Conflict often creates confusion and seems unmanageable. This one-page worksheet can help clarify thinking and develop options for resolution. Contact the University Ombuds for assistance in using it.

Conflict in an organization is inevitable and often arises from problems in communication. Ignoring conflicts can result in strained relationships, poor morale and employee turnover. The success of a ...

Training in interpersonal communication skills and conflict resolution strategies typically involves role-playing exercises to help participants practice the behavior needed to resolve problems. When ...

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often the best course of action is assertive communication that ...

At a weeklong retreat I once attended on “Non-Violent Communication”—a modality devoted to compassionate connection and conflict-resolution—the lead facilitator opened with this question: “How many of ...