Customers will be given stronger protections against water firms under government plans to restore trust in the beleaguered industry. Steve Reed is setting up a new water ombudsman with legal powers ...

Detailed proposals for a new Telecom Ombudsman with powers to resolve disputes between consumers and telecom companies have been published by Oftel. The telecom Ombudsman will provide an important new ...

Ahead of the imposition of new telecommunications consumer protection rules for NBN migration, the Telecommunications Industry Ombudsman has revealed that residential consumers and small businesses ...

As noted in our last two client alerts (here and here), the issue as to who should be the watchdog to protect consumer personal data is coming to a head in the chapter 11 bankruptcy cases of 23andMe ...

Could your debt be reduced or forgiven? Take our financial relief quiz. Consumer protection laws help keep businesses honest by shielding consumers against companies that operate with unfair, ...