Those trying to reach the forums instead found: “The Customer Service boards on the Dell Community Forum will be retiring at 3:30pm this Friday, July 8th. … Customer Service FAQs will still be ...

Tech-support scams, in which fraudsters pose as computer technicians who charge hefty fees to fix non-existent malware infections, have been a nuisance for years. A relatively new one targeting Dell ...

Last year's tech support saw Dell move into the third-place spot. The company delivered a solid mix of support on all fronts. With the company doing it's best work with its flagship Dell XPS 13 and ...

PC maker Dell continued to have difficulty meeting all of its business customers' expectations for service during the first quarter, according to a survey. The Round Rock, Texas, PC maker's overall ...

Earlier this week a pattern of yellow, green, violet, and turqoise lines more or less spontaneously appeared on the monitor of my Dell laptop. While spectacular in their own right, the lines made it ...