A closer look at how Microsoft Copilot uses conversational search to capture intent, reduce wasted spend, and improve ROAS.

Research on "silent abandonment" shows how damaging uncertainty around patience and drop-offs can be; if silence appears at ...

Social media and mobile phones are major disruptors of face-to-face conversations. Recent research has conclusively ...

Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

You may be surprised to learn that conversational intelligence and AI have actually been around for many years. From Facebook’s (now Meta) introduction of Messenger ...

SoundHound AI Inc. (NASDAQ:SOUN) is one of the best beaten-down technology stocks to buy according to hedge funds. On ...

Amazon said that the feature uses the Ring doorbell's video descriptions to determine who the person in front of the camera ...

Increased daily happiness: Research shows that “simple social interactions,” such as engaging in conversation with strangers ...

Smart home tech brands will often label everything as "AI," but not all of it will actually be. Conversational voice ...