Most companies dread customer complaints. They see them as signs of failure, something to hide in the helpdesk or smooth over with a canned apology. But if you zoom out, complaints are one of the most ...

The art of crafting analytics dashboards goes far beyond displaying metrics on a screen. For marketing managers responsible for customer experience, these dashboards become the primary vehicle for ...

BALTIMORE (WBFF) — The Anne Arundel County Police Department launches a new Complaint Investigation Dashboard for public transparency. Residents will be able to filter raw data pertaining to ...

Broward County’s Planning and Development Management Division launched a COVID-19 business complaint dashboard last June where people can anonymously report businesses that are violating CDC ...

Detroit — The Detroit Board of Police Commissioners on Wednesday launched an online Police Accountability Dashboard that provides information about complaints that were filed against Detroit police ...

Bongo (U/E), July 3, GNA – The United Nations Population Fund (UNFPA) has introduced a digital complaint dashboard and service providers’ scorecard mechanism to stakeholders in the Upper East Region.