'We are the face of the patient financial experience,' says Terri Meier, director of system patient revenue cycle for UC San Diego Health, who shares three strategies for educating revenue cycle ...

NEW YORK, Sept. 2, 2025 /PRNewswire/ -- PolyAI, a leader in enterprise conversational AI, today announced it has been recognized in multiple 2025 Gartner reports, including the Hype Cycle for Customer ...

If you ask many corporate executives today, what is their most valuable asset; many of them would say their employees… but what about their customers? What about those people who patronize the ...

In the midst of the COVID-19 pandemic, five customer service technologies are garnering most of the attention of customer service leaders, according to the Gartner Hype Cycle for Customer Service and ...