PeopleReign Announces AI for Employee Service Innovation in Spring 2026 Platform Release

Introducing next-gen Virtual Agent dashboard, integrations with Freshchat by Freshworks and ServiceNow for live agent ...

Zoom introduces next-gen Zoom Virtual Agent to automate end-to-end customer resolution

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...
No Jitter

Zoom Launches Multiple Product Updates

From the more generalized 24/7 virtual receptionist capabilities, ZVA for Healthcare will deliver AI agent templates, custom medical dictionaries, and electronic health record integrations to help ...
Microsoft

‘How can I help you?’ An AI-powered virtual agent is guiding HP customers to faster fixes

Dishes were done. Schoolwork was complete. And the house was hushed by 10 p.m. That’s when LaChelle Porter-Ainer nestled into her Bay Area home office, opened her laptop and began following ...