Q: My personal email account is through Earthlink and I use Mozilla Thunderbird to access it on my home computer. Recently Thunderbird made me reconfigure my Earthlink email account and I'm not sure ...

Regarding yesterday's report of a reader receiving an email from Earthlink that included his password, we received a reply from an Earthlink Support Tech. It essentially disputes the claim: "I can ...

Regarding yesterday's item on Earthlink preventing sending of email via their SMTP server, unless you are connected to Earthlink via their DSL or dialup service: the main suggested work-around for ...

EarthLink on Monday blamed a server migration for the outages that disrupted email service for its customers over the weekend but said the problem has been solved. "Some EarthLink email customers ...

EarthLink email customers experienced outages over much of the weekend, according to numerous online complaints. Starting Friday, Twitter users began to post updates about service outages. Alex Mendez ...