Dispatchers say they have recently seen an increase in callers who are not ready to answer essential questions, like the ...

Accessing emergency services today is practically synonymous with dialing 911. The central emergency number connects United ...

GREEN BAY, Wis. (WBAY) - “Call if you can, text if you can‘t.” That reminder comes from the local authorities for when you have an emergency and need to dial 911. There are jurisdictions where you can ...

UPDATE 6:33 p.m.: Services have been restored to process non-emergency calls, according to JSO. UPDATE 1:30 p.m.: Per JSO, 911 lines are working again. If you need to contact JSO for any other reason, ...

While most people who dial 911 are reporting real emergencies such as fires, shootings and heart attacks, others call simply to complain about things like parking tickets. “Like, 'How do I pay my ...

With an estimated 240 million 911 calls a year nationwide according to the National Emergency Number Association, lives are being saved every day. But just as crucial as it is to get help, it’s also ...

Many of the calls going to D.C.’s emergency call takers aren’t emergencies at all — hundreds of thousands of them a year, in fact — so the city launched a public awareness campaign. While most people ...

A 9-year-old girl, Bailee, saved her father's life by calling 911, earning her a Heroes Award from Johnston County.