Companies continue to look for every possible edge to connect with, market to, and close sales with prospects and repeat customers. And technologies continue to evolve to help improve marketing ...

Artificial intelligence has changed how we work, collaborate and create, but let’s pause for a moment and ask: Can AI do more than just work for us? What if AI could truly work with us? Not as a ...

In 2019, Amazon upgraded its Alexa assistant with a feature that enabled it to detect when a customer was likely frustrated — and respond with proportionately more sympathy. If a customer asked Alexa ...

Emotion-detecting AI bridges human feelings and technology, offering benefits while sparking important debates on privacy and ethical use. Pixabay, Alexandra_Koch Emotion AI, also known as affective ...

Google says its new AI model family has a curious feature: the ability to “identify” emotions. Announced on Thursday, the PaliGemma 2 family of models can analyze images, enabling the AI to generate ...

The authors do not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and have disclosed no relevant affiliations beyond their ...