Given the focus on empathy in the dynamic field of human-centered design and high-profile healthcare conferences such as the Cleveland Clinic Patient Experience Summit – 2018 theme: Empathy Where You ...

There is a lot of talk today about empathy and how to cultivate it. But most people don’t know that the word “empathy” is relatively new; it was coined in 1908. And strangely enough, its early meaning ...

It was a banner year for science in 2021 as researchers around the globe turned out vaccines and new therapeutics in near miraculous times. But the pandemic hasn’t just turned up the pressure on our ...

A recent study by Effiong et al. suggests empathy intensifies traumatic bonding—the formation of a strong bond between the victim and his/her abuser. Published in Journal of Social and Personal ...

Leaders will need skills that go beyond mastering new tools, balancing empathy with strategy to ensure communication remains ...

“This empathy stuff is all well and good,” he said, a slight frown creasing his forehead. “But sometimes you just have to get things done, right?” It wasn’t the first time I’d gotten the question. It ...

Are music, empathy, and social information processing in the brain related? A new study from researchers at Southern Methodist University-Dallas and UCLA suggests there is a connection. The study ...

Now, with the economy still giving most Americans the jitters, the anti-empathy crowd is gearing up to take that win a step ...

When service becomes automated, empathy becomes the differentiator. Customers will stay loyal to companies that show up with ...