A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

Are you terse and informal when speaking to an AI chatbot? If so, you might be getting worse answers than if you used more ...

Weighted automata extend classical finite automata by assigning weights, typically drawn from algebraic structures such as semirings, to transitions. This quantitative enhancement enables the analysis ...

In the war over proper grammar, one of the biggest minefields writers must navigate is when to capitalize a person’s title. For PR and marketing professionals, there’s no way to avoid title ...

The phone rings. You answer. “May I speak with Ms. XYZ?” the caller asks. You’re Ms. XYZ. How do you reply? A reader in Orange County isn’t sure. “Many will respond with ‘This is she.’ I usually reply ...