I booked a round-trip flight from Dallas to Denver on Frontier Airlines recently. Frontier charged my wife's credit card $583 on the same day. I never received a confirmation email. There is no way to ...

If the move is permanent, Frontier would be the largest U.S. airline not to offer telephone assistance. Photo Credit: Frontier Airlines Frontier Airlines has done away with customer support by ...

WASHINGTON — Budget airline Frontier is cutting its customer service lines for flyers, meaning that you won't be able to call to speak with a human being anymore. Instead, customers will only be able ...

One of the busiest airlines at Harry Reid International Airport has changed how it interacts with its customers. Frontier Airlines has stopped letting customers speak with a live agent over the phone, ...

Instead, the airline promises 24/7 online chat help. Courtesy of Frontier Airlines Frontier Airlines is eliminating its phone-based customer service line, opting for an all-digital approach. The ...

CLEVELAND, Ohio – Frontier Airlines announced a series of changes Friday designed to improve its dismal customer service ranking with travelers, including more transparent pricing, the elimination of ...

Frontier customers are having to say goodbye to phone calls as the airline moves to fully digital customer service. Frontier Airlines, which has a poor reputation for customer service, eliminated ...

DENVER (KDVR) — Frontier Airlines announced that it is no longer offering customer service over the phone. Instead, the Colorado-based budget airline will switch entirely to online-based interactions.