A class action has been filed in the District of Delaware claiming HP Inc. has knowingly continued to sell laptops prone to becoming unusable when a plastic hinge part breaks. The complaint lists ...

I received quite a few letters in response to the post “On the wrong side of the HP hinge recall” that ran at the end of July. Most of the letters were from people who, like Lisa, discovered too late ...

What is it with laptop companies spending millions on design and aesthetics… and then using a cheap hinge design that is almost guaranteed to break? After [Peter Zotov] spent hours trying to find a ...

Laptop hinges transfer a surprisingly large amount of force, especially when you open and close your laptop screen. This makes them susceptible to wearing out over time. At first it might be subtle, ...

We help a Which? member who is struggling to get HP to honour its warranty after his laptop fell apart. I bought an HP Notebook 17 laptop in 2020 with a three-year Care Pack that promised to repair, ...