Zhang, E. and Zhang, J. (2026) The Rising Influence of Technology and AI on the Hospitality Industry: A Qualitative Review. Open Journal of Business and Management, 14, 456-465. doi: 10.4236/ojbm.2026 ...
Artificial intelligence (AI) is helping hospitality revenue managers adapt to shifting consumer preferences and rising competition. With AI-enabled dynamic pricing, predictive analytics, and ...