Transport operator Arriva removed numerous systems from across the operation with the implementation of companywide cloud-based IT Service Management (ITSM) platform. The system from Cherwell Software ...

Axelos defines IT Service Management (ITSM) as the implementation and management of quality IT services that meet the needs of the business. IT service management is performed by IT service providers ...

SINGAPORE--Organizations in Asia are mostly satisfied with their IT service management (ITSM) initiatives, with many increasingly tapping on ITSM to better meet business requirements, according to ...

NEW YORK--(BUSINESS WIRE)--Accenture (NYSE: ACN) has been recognized in the first ever IDC MarketScape: Worldwide IT Service Management (ITSM) Implementation Services 2019 Vendor Assessment (doc # ...

FORT HUACHUCA, Ariz. - As the Information Technology Service Management (ITSM) environment within the Network Enterprise Technology Command, (NETCOM), exponentially grows; it is critical in terms of ...

Calitii, a global technology company, has secured an agreement with BridgeBio, a biopharmaceutical company, to implement ServiceNow’s IT service management (ITSM) platform across its infrastructure.

After being involved with hundreds of IT service management (ITSM) implementations over the past decade involving small and large organizations, I’ve found that there are as many ways to address each ...

As the ITSM sector has evolved, ITIL framework has become universally accepted as the best way to ensure ITSM tools are implemented in a manner that delivers immediate value, while also ensuring that ...

IT service management, or ITSM, is a term "that refers to implementing, managing and delivering quality services in the best possible way to meet the need of [and add] value to a business." To better ...

Rezolve.ai launches “Summer of ITSM Trade-In” at HDI SWL 2025, offering AI ITSM, contract buyout, faster resolutions, and live demos at Booth #510. The Summer of ITSM Trade-In program is a truly ...