Nadia Ibrahim, a policy adviser for the Labor Department, gets to work from her Rockville home by taking MetroAccess, a paratransit service operated by Metro. Ibrahim, who has cerebral palsy, uses a ...
MetroAccess drivers are calling for Metro to change its fare collection policy, saying that they have been paying out of their own pockets so their disabled riders can get to their jobs and crucial ...
Fewer people are using Metro’s door-to-door service for disabled riders as the agency encourages them to ride the bus or rail instead, saving Metro millions of dollars. Demand for MetroAccess in 2011 ...