When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Microsoft, under CEO Satya Nadella, is adding new AI capabilities including AI agents that can complete tasks and oversee business processes autonomously. (GeekWire File Photo / Todd Bishop) AI agents ...

Microsoft has unveiled two AI sales agents, known as “Sales Agent” and “Sales Chat.” By connecting to both Microsoft Dynamic 365 and Salesforce, the two models can be used to qualify potential leads ...

Microsoft just announced a suite of autonomous AI agents for its Dynamics 365 platform, intensifying the competition with Salesforce in the enterprise AI market. The tech giant will release ten new ...

MSFT's Dynamics 365 jumps 19% in fiscal Q2, layers AI agents across ERP and CRM, and guides high-teen growth - can it power the next leg up?

Microsoft Dynamics is great for businesses using the Microsoft platform or needing an on-premise CRM. Salesforce is more suited for companies looking for more advanced AI and automation tools.

Microsoft Dynamics is great for businesses using the Microsoft platform or needing an on-premise CRM. Salesforce is more suited for companies looking for more advanced AI and automation tools. Choose ...