I purchased my $1,499 ASUS laptop in April 2016. I took out more money on my student loan and settled on what seemed to be the best value for the dollar. I was sadly mistaken. Minor problems with the ...

About a month ago, Gamers Nexus outed Asus for some pretty egregious problems with its customer service, and now the company is promising a bunch of fixes and improvements to its warranty system.

What just happened? Issues regarding Asus's customer service came to a head last month when Gamers Nexus reported on an outrageously overpriced ROG Ally RMA. In response to widespread consumer ...