TAMPA, Fla. (WFLA) — A Sarasota County phone repair technician was arrested after he sent himself a copy of an explicit video stored on a customer’s device, according to authorities. The Charlotte ...

A customer was upset about service received at a phone repair shop, which led to a fight and then fatal shooting that left the customer and employee dead, Texas ...

If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

It turns out that Samsung’s repair program isn’t as breezy as we initially thought. In the past few days, we’ve discovered some harsh truths about Android’s best-selling smartphone maker. The company ...