Intentional listening is of paramount importance if you want to facilitate a positive client experience and develop meaningful client relationships. The act of listening, however, is not as simple as ...

Let’s talk about leadership and ego—and listening. True leadership is about collaboration and valuing diverse perspectives. It’s about fostering a positive work environment where individuals feel ...

Does the way the team manager listens affect the quality of listening of the entire team? A new study conducted by Dr. Osnat Bouskila-Yam of the Baruch Ivcher School of Psychology and the Arison ...

Journalist Bruce Grierson asks, “What percent of people, at the end of a conversation, say they felt ‘heard’? A study recently published in Frontiers in Science answered the question: 5 percent. Only ...

Positive affirmations have always been popular among the personal development and law of attraction crowd—but like mindfulness and meditation, the practice has been coming more and more commonplace as ...