Over the last few years I have discussed the ins and outs of VoIP. The reason should be obvious to everyone except those just waking up from a deep, three-year sleep: IP is being used more and more to ...

Network managers generally focus on quality of service (QoS) as the only means of monitoring and managing the quality of IP services. But while managing packets for loss, jitter, or delay is important ...

Many of our larger clients were sold a ShoreTel VoIP system from a local phone vendor. This particular vendor did not put the phones on their own VLAN nor did they implement any QoS of any kind. Many ...

In the new converged network world, achieving true quality of service is our goal. THINK BACK TO when you were in third grade and class was dismissed for recess. Would the teacher tolerate a mad ...

Looks like we may need to upgrade our phone system and handsets to use VoIP equipment. Some basic questions re: QoS and VLANs because I've never had to resort to either before.<BR><BR>I have to ...

There are four key steps to deploying QoS for VoIP, and if you don’t follow them all, your VoIP implementation will not live up to its full potential. There’s a lot more to implementing QoS than just ...

VoIP QoS matters because it can be the difference between making a good impression on a potential customer or employee candidate. As the saying goes, people understand and buy-in to what they know—and ...

ANAHEIM, CA--(Marketwired - May 29, 2013) - Tone Software Corporation, a leading provider of comprehensive voice quality and UC monitoring and management software for converged telecommunications and ...

JA: Prior to joining the BroadSoft fold, Packet Island was a small, but highly focused company that addressed some important challenges around the delivery of IP communications in a converged network ...

Data networking folks tend to think of voice/data convergence as simply commingling one more application with others on the data network. So what’s the big deal? Together with our colleague John ...

In the new converged network world, achieving true quality of service is our goal. THINK BACK TO when you were in third grade and class was dismissed for recess. Would the teacher tolerate a mad ...