Staffing shortages and high employee turnover rates continue to plague the long-term care industry, but a new analysis of hundreds of facility caregivers and administrators suggests many of these ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The customer onboarding experience is how you take a new ...

Onboarding linked to retention But the employee-employer relationship is complicated by the fact that even caregivers who rated their experience reasonably well were likely to have missed basic parts ...