My small business clients often ask about customer relationship management software to manage client lists, track prospects, manage follow-ups and segment customer lists. Thus I have pulled together a ...

Customer relationship management (CRM) software helps you keep track of your company’s interactions with sales prospects and existing customers. The benefits of CRM software include enabling your ...

Choosing a CRM for your small business can feel daunting, with many options and factors to consider. However, if you follow a few best practices, the process can be straightforward and productive — ...

The best CRM for customer service is Zendesk, according to our research, thanks to a bounty of features, lots of customization options, and top tier help and support for all users. However, that doesn ...

It can be overwhelming to navigate the various data platforms and tools available to small businesses. As the president of a digital marketing solutions company that provides a lightweight customer ...

In the past, CRM software was targeted at enterprise-level companies. That’s no longer the case. Small and midmarket businesses are now able to implement CRM platforms and are doing so in great ...

There are dozens of powerful, customizable and user-friendly customer relationship management (CRM) platforms on the market. To find CRM success for your business, you must consider your company’s ...

Businesses invest in customer relationship management (CRM) software to better handle leads, clients and nurture long-term success. Pipedrive and monday CRM are popular solutions that help companies ...

Ooma is a simple and straightforward VoIP phone system. Find out if the features and pricing are a good fit for your small business and explore alternatives. Discover the best small business CRM for ...

Operations for small businesses throughout the Covid-19 pandemic have certainly been a challenge, with restrictions, reduced customers who spend less, and market uncertainty making business decisions ...