When you’re looking to add automation to a current factory or order fulfillment space, it’s critical to understand what you can and can’t achieve within a reasonable cost and timeline. This requires ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

Financial services CIOs have a multitude of options when it comes to automation technologies, constantly bombarded with information and questions about the technologies from vendors, employees, ...

Automation, artificial intelligence (AI) and straight-through-processing are having a profound effect on the global Financial Services (FS) arena. Very few industries in history have seen such a ...

Over the past two years, we’ve witnessed digital players entering vertical markets at an astonishing rate, introducing radically new offers, disrupting the ways in which businesses interact with ...

While the implementation of robotics and automation can help manufacturers and other types of businesses speed production and drive efficiencies, it doesn’t always have quite the same positive effect ...

Here's what you need to know about robotic process automation, including major software vendors, how it might affect jobs, and how to start using RPA. Image: Olivier Le Moal, Getty Images/iStockphoto ...

Enterprises are struggling with an ever-growing volume of customer interactions. Gartner has forecasted an increase of three and a half times in five years. Customer service organizations are turning ...

While the implementation of robotics and automation can help manufacturers and other types of businesses speed production and drive efficiencies, it doesn’t always have quite the same positive effect ...