A year since making its formal move into artificial intelligence, with the introduction of an inside sales-oriented tool, cloud contact center provider Talkdesk today turned our attention to the ...

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Talkdesk AI Trainer moves company one step further in its vision to automate 80% of customer interactions, and gives agents and supervisors the ability to observe, validate and quickly improve ...

Customer Contact Week, being held in Las Vegas, is where customer experience vendors gather to show off the latest and greatest innovation. This year’s show is particularly interesting as artificial ...

PALO ALTO, Calif., Aug. 19, 2025 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today announced the integration of Talkdesk Advanced Dialer with Epic through the Epic Workshop program. Directly connecting Epic ...

Talkdesk Express includes $100 in free credits and 25 free licenses to help small businesses get started with their customer service operations PALO ALTO, Calif., May 06, 2025 (GLOBE NEWSWIRE) -- ...

We’ve all faced the frustration of interactive voice response (IVR), which often fails to address specific problems and can be highly irritating. IVR systems make getting through to an agent difficult ...

Global enterprises benefit from the company’s enhanced generative AI-powered cloud platform that makes it easy to transform contact centers into fast, accurate, and personalized sources of information ...

The Talkdesk IPO is coming to the market soon. The company recently announced it confidentially filed with the SEC to jumpstart its public debut. The company started with a young engineer’s ...