The Federal Aviation Administration has awarded 11 companies positions on a potential 10-year, $2.27 billion contract to provide systems engineering and technical services in support of FAA’s National ...

The Department of Defense is conducting market research to assess industry capability and interest in supporting a planned indefinite-delivery/indefinite-quantity ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

BAE Systems Land & Armaments L.P., San Jose, California, was awarded a $10,987,920 modification (P00111) to contract W56HZV-15-C-0099 for systems technical support, engineering, logistics and fielding ...

When I was a developer in 2002, I joined a startup computer software company as a product support engineer. In this support role, my developer mindset gave me a unique perspective of the ...