"As AI advances within the industry and becomes more broadly integrated into our daily lives, agents must make sure their ...

As enterprise technology leaders, it's tempting to dismiss consumer tech as mere gadgets and gizmos. But history teaches us otherwise. The smartphone revolution, cloud storage adoption, and ...

While restaurants are increasingly embracing the operational benefits of technology, customers are not as convinced. According to the National Restaurant Association’s 2026 State of the Industry ...

Global sales of consumer technology and durable goods are forecast to reach $1.4 trillion in 2026, up 5.1% year over year, ...

Anticipating greater demand for systems allowing consumers to order food remotely and electronically, operators big and small are adding technologies that enable ordering via text messages and ...

VANCOUVER, British Columbia--(BUSINESS WIRE)--A new survey from TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT), the company dedicated to crafting enduring customer experiences through ...

In recent years, technology has dramatically transformed the way consumers buy goods and services online. The rapid evolution of e-commerce, coupled with advancements in artificial intelligence (AI), ...

Despite brands’ marketing teams doing their best to focus consumers’ attention with intentional campaigns and messaging, discovery is happening everywhere, in every activity, all at once – it’s always ...

Gift cards have long been a popular gift choice, giving recipients the freedom to select what they want while offering givers a convenient solution to gift-giving. However, the traditional plastic ...