Today Syntellect Limited, a division of Enghouse Systems Limited (TSX: ESL) acquired Fluency Voice Technology Ltd. of London, England. Syntellect is well established player in the VoIP contact center ...

Howard University and Google Research recently released data which can be used by artificial intelligence developers to improve the experience of Black people using automatic speech recognition (ASR) ...

Artificial intelligence firm Cerence Operating Co. alleged Amazon.com Inc. infringed multiple patents with smart devices ...

OpenAI has rolled out a new set of real-time audio models focused on making voice AI faster and more useful in live ...

The Speech Accessibility Project is a research initiative to make voice recognition technology more useful for people with a range of diverse speech patterns and disabilities. The project is housed ...

Every time you say something to Alexa or Siri, or use voice to text to send a text message, you’re using artificial intelligence. While those programs can be pretty accurate, there’s plenty of times ...

The overarching finding of “TechBrief: Automated Speech Recognition,” is that automated speech recognition (ASR) technologies require rigorous audit and governance practices, as well as guidelines to ...

As Mark Hasegawa-Johnson combed through data from his latest project, he was pleasantly surprised to uncover a recipe for Eggs Florentine. Sifting through hundreds of hours of recorded speech will ...

According to a Voices survey, 81% of Americans use voice assistants in their day-to-day life. Along with allowing users to search for information, these solutions also offer companies options to make ...

Speech recognition technology enhances documentation efficiency, with a 0.25% increase in lines documented per hour for each 1% rise in usage. The study highlights the importance of speech recognition ...

AI is changing how people interact with devices — even their cars — and SoundHound AI is emerging as a leader in voice recognition technology. The rapid adoption of artificial intelligence (AI) is ...