Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In the mid-1980s, the hype around artificial intelligence entered what we know today as the ...
Leaders seeking advantage by applying AI may consider how to treat AI agents like human workers with clear roles, ...
To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Recent advances in generative artificial intelligence ...
TeamViewer, a global leader in digital workplace solutions, today announced the next leap in its AI journey at Microsoft ...
Unveils Box Extract to simplify data extraction at scale and deliver accurate information to power intelligent applications and workflows Introduces Box Automate to power agentic workflow automation ...
Smarsh has announced the development of an AI-powered Intelligent Agent, which it will begin selling as an add-on product to be fully integrated with its Enterprise Conduct Surveillance platform in ...
At Microsoft Ignite 2025, we are not just announcing new features—we are redefining what’s possible, empowering security ...
UiPath's Brad Beumer explores how robots can support your customers, boosting the employee experience and improving the customer experience. Customer service remains one of the top ways customers ...
PALO ALTO, Calif.--(BUSINESS WIRE)--Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, today announced ...
A guide to what intelligent virtual agents (IVAs) are, how they benefit customer service departments and how businesses are using them today. Finnish telecommunications company Elisa recently replaced ...
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