Creative Director of ArtVersion, a Chicago design consultancy. We craft ideal user experiences for the world’s most innovative companies. From large enterprises and small-scale businesses to ...
One-off projects can pay the bills, but they don't always build a business. This is what freelancers need to do instead.
I imagine all agency owners and leaders can agree that the more channels or services in a client engagement, the longer we retain that client on average. Of course, not all clients include different ...
Today, the evolving dynamics of the B2B landscape demand more than just service enhancements to achieve true client orientation. It requires a foundational shift in strategy, embedding a deep ...
Client feedback is one of the most powerful tools coaches have to refine their practice and deliver real results. This article draws on insights from experienced coaching professionals who have turned ...
The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Brian McHale In the ...
Financial decisions are rarely made in an emotional vacuum, yet many advisers continue to approach client conversations as though they were. Simply telling anxious clients to "stick to the plan" ...
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