Customer relationship management software (CRM) is usually described in generic terms as a tool overseeing the enterprise’s interactions with customers. While this is basically correct, it fails to ...

For a look at destinationCRM's complete coverage of CRM Evolution '09, click here. For all the live-twittering, follow @CRMe09 on Twitter, or see all the tweets under the hashtag #CRMe09. NEW YORK — ...

Rocket CRM has announced an expanded focus on marketing automation as part of its ongoing efforts to support organizations navigating increasingly complex digital communication environments. The ...

Opinions expressed by Digital Journal contributors are their own. “True innovation lies in creating systems that empower organizations to achieve seamless operations. Every CRM solution is an ...