Krystal launched a points-based loyalty program this week across its store system called Club Krystal, the brand said in an emailed press release. Consumers earn 10 points for every dollar and can ...

Next year is jam-packed with restaurant conferences and trade shows that will cover key topics for the sector, ranging from franchising and menu development to economic forecasts.

A little red robot that’s one-tenth the size of a car and can travel up to 20 miles per hour could be the future of automated deliveries at DoorDash. Dot, an electric, street-friendly robot, said ...

Wendy’s cited the increasing prominence of chicken on menus as a factor driving the addition of its tenders. “Consumers told us what they wanted in a chicken tender, and we listened – taste-tested, ...

Chicago’s weather could prove testing for the robotics company. Serve has a presence in four other metro areas — Atlanta, Dallas-Fort Worth, Los Angeles and Miami — all markets in fairly temperate ...

With its new “Going Out” tab, guests can book reservations, earn in-store rewards and access exclusive offers from partner restaurants.

From Starbucks’ Brian Niccol to BJ’s Lyle Tick and Potbelly’s Bob Wright, boards have made headway with executives that implemented strategic improvements to help sales and traffic.

What do restaurants need to succeed in 2025? Consumer demand is strong, but diners are becoming more selective about where they spend. Today’s guests expect faster service, top-quality food, and ...

Hart, former Red Robin CEO, succeeds Josh Kern and will oversee a slimmer multi-brand platform that recently offloaded non-core brands.

Switching from a surprise-and-delight program to JJ Rewards could help drive frequency and incentivize the chain’s most loyal guests.

Brands like Olive Garden, The Cheesecake Factory and Applebee’s are using value promotions to boost visits and sales while QSRs struggle with traffic.

The partnership is part of Uber’s strategy to create a delivery network that deploys sidewalk robots and aerial drones alongside drivers and couriers.