Better Business Bureau CEO Randy Hutchinson educates consumers about making informed decisions in the field of business.

The BBB has received more than 10,000 complaints related to online gambling and gaming. Watch for red flags before you ...

Better Business Bureau issues a consumer alert about the fitness app, Lasta, after customers complain of unauthorized charges.

Madame Paulette, a luxury Midtown dry cleaning and wedding gown preservation service, has been slammed with dozens of ...

Impressed with the company’s offerings, Trautmann decided to place an order and paid $2,500 upfront. But the company ...

CNBC Select reviews Olive, which has made buying an extended car warrany simple with its digital-first approach.

Several red flags can help identify potential scams. These include payment requests, remote jobs that involve checks, cold ...

For years, efforts to add consumer protections to Iowa's towing law have hit dead ends. Will push for changes finally pass?

The FTC and multiple states have secured a settlement with Kars-R-Us.com, Inc. over alleged deceptive charity fundraising ...

This fall marks a major milestone for local business excellence: the 20th anniversary of the BBB Torch Awards for Ethics. On Oct. 30, BBB Serving Northern Indiana will celebrate outstanding ...

We incorporated customer satisfaction ratings from J.D. Power, the National Association of Insurance Commissioners' complaint ...

Fake package delivery text messages like mine were the most common type of text scam. They may purport to come from FedEx, the U.S. Postal Service, or some other delivery organization. The website you ...