Better Business Bureau CEO Randy Hutchinson educates consumers about making informed decisions in the field of business.

But some consumers don’t want the BBB’s help in resolving a problem. They simply want to relay their experience with the business – good or bad. They can file a customer review that is also displayed ...

Better Business Bureau issues a consumer alert about the fitness app, Lasta, after customers complain of unauthorized charges.

Not every supermarket chain is built the same, and some have some pretty unhelpful staff members. We did a deep dive into ...

Madame Paulette, a luxury Midtown dry cleaning and wedding gown preservation service, has been slammed with dozens of ...

As students gear up for Homecoming season, the Better Business Bureau is warning of shady businesses and scammers eager to ...

Impressed with the company’s offerings, Trautmann decided to place an order and paid $2,500 upfront. But the company ...

John North, president and chief executive of the Better Business Bureau serving Dayton and the Miami Valley, has died, the bureau said Monday. North died Saturday, the BBB said.

Selecting a trustworthy auto repair shop involves research, understanding your vehicle's needs and clear communication.

CNBC Select reviews Olive, which has made buying an extended car warrany simple with its digital-first approach.

A Fayette County flower shop is sounding the alarm after learning another out-of-state business appears to be impersonating its company.

CarShield stands out in the extended car warranty space for offering reasonable deductibles and month-to-month contracts.