The Federal Court has ordered Telstra to pay a $18 million penalty for halving the speed plans of nearly 9,000 Belong ...

The telco giant wrongly changed internet plans for nearly 9000 customers without telling them, a move the consumer watchdog ...

Telstra will pay $18 million in fines and $2.3 million in compensation to Belong customers whose NBN services had the upload speeds cut in late 2020. The mass downgrade, which saw customers moved from ...

Telstra has been ordered by the Federal Court to pay a $18 million penalty for breaching the Australian Consumer Law after ...

Police warned Aussies in one state that an NBN outage may have been affecting calls to emergency services from a landline.

Telstra has been ordered by the Federal Court to pay a penalty of $18 million for breaching the Australian Consumer Law after it moved almost 9,000 Belong customers to a lower speed plan without ...

Optus cannot explain why triple-0 calls failed for the second time in less than two weeks at the weekend and why those calls ...

Police have warned an NBN outage is preventing emergency calls to triple-0 from landline services in Western Australia.

In response to the September Optus outage that blocked some Triple Zero calls and was linked to multiple deaths, the federal ...

Carriers will be forced to share real-time information, something the telco had previously said would put a “huge burden” on ...

An NBN outage in the Goldfields-Esperance region is preventing people from making phone calls — including to triple-0 — from ...

Anthony Albanese has blasted Optus for an ‘unacceptable failure’ after the boss of its Singaporean owner said a fatal ...