Learn the differences between quality assurance and quality control. Explore definitions, examples, and how QA and QC ensure quality.

Level two quality products and services need only satisfy customer expectations. The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, Juran, Pirsig, …

Explore the concepts, tools, applications, and technical terms that make up the world of quality. For more definitions, browse the online glossary of quality terms, acronyms, and key people in the history …

5S can be facilitated and mentored to a team in a way that mirrors the future state or direction an organization wants to take its continuous improvement efforts. 5S can be mapped into plan-do-check …

In an overview designed to give quality newcomers a glimpse of the knowledge they need to succeed, ten regular Quality Progress contributors write on 10 basic quality topics that are fundamentals …

ASQ is a global community of experts and the leading authority on quality in all fields, organizations, and industries.

Have a Standards Question? Ask the Experts! Submit your technical questions about an international or American national standard to our panel of seasoned quality professionals.

What inspires today’s quality professionals toward continuous improvement? Keep up to date with trending topics in the quality field with these curated, quick reference resources that showcase …

Quality management systems (QMS) play an important role in the continuing improvement of organizations. Learn the history and benefits of QMS at ASQ.org.

The world's most comprehensive collection of quality resources. American Society for Quality’s Quality Resources is your one-stop online library of information related to quality.