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  1. How do I place an order on Costco.com?

    If you’re a member, enter the membership number found on your membership card. You’re now ready to start shopping! Note: Maintaining an active Costco membership doesn’t automatically …

  2. How can I locate a product on Costco.com?

    To search for a product online at Costco.com, enter a keyword or an item number into the search engine at the top. If the item you’re seeking is in stock and available for purchase, your search …

  3. Are Kosher products available at Costco warehouses?

    Many of our Costco warehouse locations regularly stock kosher products. To find out, just ask a team member next time you visit your local Costco. Click here to find a Costco near you.

  4. Why does Costco charge sales tax on orders?

    Why does Costco charge sales tax on orders? You can shop confidently at Costco because we operate responsibly. That means we follow state and local laws, including those that require us …

  5. What to Expect for Alaska Deliveries - Costco Logistics

    Deliveries to Alaska require a special shipping process. Below is an overview of the process so you know what to expect: Your order will be sent to our supplier for fulfillment. The timeframe …

  6. How can I check the status of my Costco.com order?

    Or, you can select Orders & Returns on the Costco.com homepage and sign in with your email address and password. If the Order Status still shows "Order Placed", your order is still being …

  7. Return or Replace your Costco.com Online Order

    Return to Warehouse: For an immediate refund, including shipping and handling fees, return your purchase to any Costco warehouse. To find your nearest location, please visit our warehouse …

  8. How can I see what products are available on Costco.com?

    The great thing about shopping on Costco.com is that everything you see reflects our live, real-time and up-to-date inventory. The flip side is that the items on offer, including promotional …

  9. Same-Day Delivery Powered by Instacart FAQs - Costco Customer …

    The Costco Shop Card cannot be used as a form of payment for Same-day Delivery powered by Instacart orders. If you would like to use a Costco Shop Card to pay for your order, we …

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    Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.