We have an IT help desk instance, instance for questions that come into our call center, and for our graphic designers and editor team. I've been tasked with finding an affordable solution that …

Mar 25, 2023 · Try BoldDesk because it has more features at a cheap price and their customer support team is responsive and helpful in addressing any issues or questions we have.

Jan 26, 2024 · I know this question has been asked a number of times in this sub...but its a new year and I need to deploy a Help Desk solution on the cheap! Thoughts on the best OS Help …

Jul 17, 2023 · The open source helpdesks I've seen all have self-hosting options, so we would be able to retain the system even after the project funding ends by simply continuing to self host …

There are a number of SharePoint addons to make a Help Desk system. There is also Microsoft Dynamics 365 for Customer Service. This would be the closest to a Microsoft made Help Desk …

Jan 2, 2023 · We use Service Desk Plus from Manage Engine, it works pretty amazing for what we use and pay, but we’re also coming off using Jira which is just so bad.

Apr 28, 2023 · I'm looking a potentially replacing my current help desk system with a more modern solution. We are using Lansweeper currently but I believe there are many products out …

May 19, 2024 · I am researching some free self-hosted Help Desk solutions, and I'm looking at the 3 mentioned in the title. I won't ask which is 'best', but if you use any of these, can you give …

I help manage a medium sized organisation with around 100-150 employees and there was never a decent IT Ticketing system setup here for our small IT teams of around 6 agents.

Jan 11, 2023 · Since you're looking for helpdesk options, I would suggest you to give a try on Pulseway PSA, can be integrated with the RMM for device management and remote support.