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  1. ITIL - ITIL

    The Information Technology Infrastructure Library (ITIL) defines the organisational structure and skill requirements of an information technology organisation and a set of standard operational …

  2. ITIL - Wikipedia

    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …

  3. What Is IT Infrastructure Library (ITIL)? | IBM

    ITIL is a framework of 34 best practices for managing and improving IT support and service delivery. The main objective of ITIL is to help businesses derive the most value from their IT …

  4. What Is ITIL? A Beginner’s Guide to the ITIL Process - Coursera

    Aug 28, 2025 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. It's a set of guiding principles IT service professionals use to …

  5. What is ITIL? Your guide to the IT Infrastructure Library - CIO

    Jun 3, 2025 · ITIL is a framework of best practices to deliver IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build …

  6. What is ITIL? A guide to the IT Infrastructure Library - TechTarget

    Sep 18, 2024 · ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services …

  7. What is ITIL? The ultimate guide to the IT Infrastructure Library

    Aug 12, 2025 · Information Technology Infrastructure Library (ITIL) is a framework that helps organizations align IT services with business needs. ITIL outlines best practices for managing …

  8. What is ITIL? A Guide to the Backbone of ITSM - LogMeIn

    The ITIL or Information Technology Infrastructure Library is a globally recognized framework that provides a comprehensive set of best practices for IT service management (ITSM). How far …

  9. What Is ITIL? Core Principles & Best Practices | Atlassian

    ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to help organizations maximize the value of their IT investments by aligning IT …

  10. Information Technology Infrastructure Library (ITIL) - EBSCO

    Originating in the 1980s from the UK government's Central Computer and Telecommunications Agency, ITIL aims to enhance the efficient and economically responsible use of IT services …