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How to setup Remote Assistance (msra.exe /offerra) to assist both …
In other words it doesn't have to be "complete" unsolicited assistance. I would like that but it is not necessary for me. Anyway, I have created a GPO and linked it to my computers OU that is …
Writing manually to the execmgr.log
A bit of unsolicited advice, front ends for the help desk folk are a good idea as long as it is sustainable. I've had it happen three times in my career where the primary person that …