Avaya Infinity with MCP – Achieving AI-Powered Contact Center Intelligence
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YouTubeAvaya
Avaya Infinity with MCP – Achieving AI-Powered Contact Center Intelligence
See how Avaya Infinity leverages the new Model Context Protocol (MCP) to revolutionize contact center analytics. In this demo, watch how an AI agent (using Claude) instantly builds a custom supervisor dashboard from a simple text prompt—generating real code and visualizations on the fly. Key capabilities demonstrated: • Generative ...
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