The truth is simple: the Department of Labor & Industries (L&I) doesn’t work for you. Too often, L&I makes it harder—not easier—for injured workers to get the benefits and care they deserve. They count on people not knowing what the law actually requires. And without an attorney, many get pressured into decisions that serve the system, not their recovery. Palace Law attorney Jordan Couch took that fight all the way to the Washington State Supreme Court—and won—after L&I tried to make up its own